Jayant Sachdeva
Managing Director – Credence Gate India Private Limited (Interview PART-1)

“Honesty is the key.” – Jayant Sachdeva

“I keep my word.” – Jayant Sachdeva

To know more about the people behind the beautiful industry of architecture and design, the set of question were asked to Jayant Sachdeva, the founder of leading Delhi/Bangalore based firm Credancegate. In a freewheeling interview with best creators, he has graced us with his valuable knowledge by sharing highlights of his professional journey.  As an expert in the field of Architecture & Interior Design Industry, he shared some of his philosophy and the challenges that he faced in project design and execution.  He was associated with Credancegate since 2012.

Jayant comes from an engineering background with the knowledge of management skills acquired during post-graduation in Project Engineering Management and this initiated him to lead at Credancegate.  As we exchanged ideas, he shared some of the tips for the aspiring architects, contractors and vendors to become more successful in the field of designing. He shared his life story so passionately that inspired us a lot.

Journey so far
The decision to take the entrepreneurial plunge was not an overnight one, but it grew from the need to fulfil the underlying gap in the industry while working for some of the top MNCs as the Asia pacific project engineer. It was little surprising to see that the operations in the industry were not up to the mark and dealt with no professionalism leading to clients not being able to trust them. This was the emergence of Credancegate, which simply means secure hands for shaping the future.  A tremendous growth has been seen in the industry over last 18 years.
Philosophy as an expert in the field of design
At Credencegate, while practicing the highest levels of business ethics, wherein delivering what we commit has become the driving force for us as an organization. All the requirement for designing and building is provided the corporate, commercial, residential, hospitality, and institutional interiors always on-time without any escalation in the cost.

The inception of Credencegate in 2012 was to ensure reliability to its mighty clients making us the one-stop solution for all interior needs. There should an adoption of best practices and processes with modern machinery and technology to produce and deliver ready-to-fit on-site products and components.

When asked about the factors he has implemented in his professional life which impacted the organization and clients, he replied with enthusiasm that he took upon the responsibility of revolutionizing the age-old set-up of the industry with a modern approach by working shoulder to shoulder with the team as a team player not just as a boss

Always be honest with your work
Be honest with your work and always respect the time of the client, as their satisfaction project after project is all that matters. In every execution, we get something to learn which helps us to grow with each successful project. Each commitment is very crucial and each project that we handle should be the best one.

One should always deliver quality over quantity and never compromise with the promises made with the clients. We wish to reshape the industry into a stronger one by winning the confidence of our clients with a transparent mechanism built on trust.

Fulfilment of commitments should be the priority
Being honest with your work and fulfilling all your commitments should always be the priority. Each client should mean the most, and one should value the trust bestowed on us.

Fulfil commitment for our clients ensures a firmer bond of trust over time making us their first choice when they think of building a new project. Maintaining the streak of reliance on customers will let them to find their way back to us for the next project. Nothing feels better than seeing the clients love the end product and can’t stop sharing their happiness with others. Each word of appreciation is helpful for organizations as it enables us to grow exponentially.

Challenges faced
Communication gap between the teams and the budget allotment by the clients is one of the top challenges. Cost is something that draws each project in its way, and every client looks up to us in making their dreams come true within the budget allotted to us.  Most of the budget laid down is laid down by the clients, and to make things smoother there is a need to follow a set of SOPs wherein a questionnaire is shared with the clients that help to frame their requirements.

This time-saving practice plays a crucial role to overcome issues arising in the execution of a project. So, both the parties should be on the same page in terms of design or budget with the documentation of each step. The project is not about just spending the most but it is about making the most, be it the quality raw material or skilled labour.

On time delivery with quality material is the priority for the clients
Major business comes from the corporate world that works on the credential of an organization and creative flare of innovating new things. Credencegate adheres to inventive designs with no culture of being repetitive and monotonous.’

The team does in-depth research for each new client that offer a better perspective to formulate the best tailor-made practices for them. Timely delivery with quality materials would surely let the clients to come back to us with new projects.

Love for travelling helped to curate new designs and innovations

Jayant said that, his love for travelling along with the desire to explore new places and build strong associations has helped him curate new innovative designs. Each new place that he visits help him adorn new perspectives in life, channelizing the energy to build something unique. All he wants is to be surrounded with the right kind of surroundings.

Jayant is an inquisitive learner myself who loves to stay updated on the game-changing advancements in the world of technology.  The introduction of AI has brought in a wave of changes as there is no requirement of even a remote to operate the devices as just a verbal command can do it all. So, there need to stay in power with technological advancements to provide the best and most efficient product to our valued customers.

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Jayant is an inquisitive learner myself who loves to stay updated on the game-changing advancements in the world of technology.  The introduction of AI has brought in a wave of changes as there is no requirement of even a remote to operate the devices as just a verbal command can do it all. So, there need to stay in power with technological advancements to provide the best and most efficient product to our valued customers.

Most defining moment of the career

The best feeling is undoubtedly when you get recognised for your hard work and that becomes the inspiration of getting better with time. For jayant, the most defining moment in his career was when he start receiving appreciation letter from the clients, it made him and his team more confident towards work.

Trust and on-time deliverability can change the industry

One of the major factors that the industry revolves around is trust and on-time deliverability without lacking in quality. The industry needs to be more organised with the standardisation in terms of the workforce and the quality of products. Eliminating minor glitches in the processes can be of huge help as it allows for a smoother and more efficient output. Credencegate has been acting as a true nexus for the much-needed changes in the business chain helping the clients feel secure and confident while working.

Everyone should follow a simple construction strategy keeping in mind the ideology of the client giving them a good look and feel for the structure they aspired for.

“Be honest with yourself, time and your words.”

Anything is achievable, even impossible says I am possible. Every successful career needs a comprehensive strategy to back it and you are the one who can make things work. One should sit and plan the next step thinking of how to achieve their dreams. Take inspiration from the surroundings and be open to challenges  as they will give the most inspiring experiences.

Don’t forget to reward yourself for each triumph, while learning from each mistakes. Slowly but steady, success will get achieved.

Recommendations for the vendors

One should be vigilant about the quality of the product they provide as it impacts the productivity and the outcome of each project. Standardization of products is integral in averting the time lost making it more tedious for the people working on a project.

As the market is getting competitive in terms of on-time delivery and clients want their projects to be dealt with high-priority, therefore vendors play a crucial role in expediting the procedure. Faster delivery of raw material with a standard built quality helps in faster execution of each project. So,  working together will make the industry become a more organized and productive one.

Suggestion for the contractors

Never be repetitive, try to innovate with each project and bring out the best resolution for each requirement. It is important to stay design-focused while being loyal to the customer’s time and budget.

Always work on the trust factor as the major crux of the industry lies in it, and always be accountable for what you promise your clients. Never commit what can’t be delivered as it may yield negatively.

Some tips on effective leadership

When we asked him to share some tips for effective leadership, he framed it in the form of phrase

“I always work with a goal – and the goal is to improve as a player and a person. That, finally, is the most important thing of all.”

  • Rafael Nadal

Jayant is a  avid fan of Rafael Nadal and he always look up to him as an idol whenever he feel a bit low. He believe that it takes an adverse situation to let the inner creator come alive as you put the energies in the right direction for the wonders in life.

One should always lead by example and be there for the team at every level helping them carve the best out of each project. As the recent outbreak of covid-19 hampered a lot of the businesses, but we had to keep going to deliver our projects on time. Therefore, ample steps has been taken to keep the workforce intact and healthy. All the essentials has been provided and formed on-site fuming points to stay disinfected. The perseverance to deal with the situations calmly and patiently sets you apart from the crowd making you a success.

Always stay focused and true to your belief systems and dreams

He believes that every incident in his life led from one achievement to another. It was destined for him to become the flag bearer of the change that the industry was looking for and he made sure of making it a reality. He also used recycled products in some of his projects as it is important to give back to mother nature.

Stay true to your belief system with the core values intact as these principles dictate the majority of how you command your life. The loyalty with which one carries out their commitment following an optimistic approach makes for excellent output.

Stay focused and true to your dreams, as they do come true!